Destination Wedding Photographer & Videographer
Caribbean | Worldwide

Privacy Policy

Thank you for choosing to be part of our community at Tisa Studio (“Tisa Studio”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at tisa@tisa-studio.com.

When you visit our website http://www.tisa-studio.com (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing, or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.


1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following:
Personal Information Provided by You. We collect names; email addresses; phone numbers; and other similar information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Shopify. You may find their privacy notice link(s) here: /category/personal.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.
We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our Website, and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic usage, and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings, and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps')), and hardware settings.

Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system configuration information.

Location Data. We collect information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type of settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt-out of allowing us to collect this information either by refusing access to the information or by disabling your location settings on your device. Note however, if you choose to opt-out, you may not be able to use certain aspects of the Services.


2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:

To send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website.
Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.


3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.


4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.


5. DO WE USE GOOGLE MAPS?
In Short: Yes, we use Google Maps for the purpose of providing better service.
This Website uses Google Maps APIs which is subject to Google's Terms of Service. You may find the Google Maps APIs Terms of Service here. To find out more about Google’s Privacy Policy, please refer to this link.


6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only retain your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to retain your personal information for longer than two (2) years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information. If deletion or anonymization is not possible (for example, because your personal information is stored in backup archives), we will securely store your personal information and isolate it from further processing until deletion is possible.


7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a combination of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to safeguard the personal information we process. However, despite our efforts and safeguards, no method of electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. As a result, we cannot promise or guarantee that unauthorized third parties, such as hackers or cybercriminals, will not be able to breach our security systems and improperly access, steal, or alter your personal information.

Although we will do our best to protect your personal information, the transmission of information to and from our Website is at your own risk. You should only access the Website within a secure environment.


8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 years old or the parent or guardian of a minor dependent and consent to the use of the Website by such minor dependent. If we become aware that we have collected personal information from users under 18 years of age, we will take steps to deactivate the account and delete such data from our records. If you become aware of any data we may have collected from children under 18 years of age, please contact us at tisa@tisa-studio.com.


9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.

If you are a resident of the European Economic Area (EEA) and believe we are unlawfully processing your personal information, you have the right to lodge a complaint with your local data protection authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are a resident of Switzerland, you may find contact details for the Swiss data protection authorities here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Cookies and similar technologies: Most web browsers are set to accept cookies by default. You can usually choose to configure your browser to remove or reject cookies. However, rejecting cookies may affect certain features or services of our Website. To opt out of interest-based advertising from advertisers on our Website, visit http://www.aboutads.info/choices/.


10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and apps include a Do-Not-Track ("DNT") feature or setting, which you can activate to signal your privacy preference not to have your online browsing activities monitored and collected. However, no uniform technology standard for recognizing and implementing DNT signals has been established. Therefore, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted in the future, we will inform you in a revised version of this privacy notice.


11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, California residents are granted specific rights regarding access to their personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits California residents to request information about the categories of personal information (if any) we have disclosed to third parties for direct marketing purposes, as well as the names and addresses of those third parties. This request can be made once a year and is free of charge. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information below.

If you are under 18 years old, reside in California, and have a registered account with the Website, you have the right to request the removal of any publicly posted unwanted data. To request removal of such data, please contact us using the information below and include your email address associated with your account and a statement that you reside in California. We will ensure the data is not publicly displayed on the Website, but please note that it may not be completely or comprehensively removed from all our systems (e.g., backups).


12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an "Updated" or "Last Revised" date, and the new version will become effective as soon as it is accessible. If we make significant changes to this privacy notice, we may notify you either by posting a notice on the Website or by sending you a direct notification. We encourage you to review this privacy notice periodically to stay informed of how we protect your information.


13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have any questions or comments about this notice, you may contact us by email at tisa@tisa-studio.com or by post at:

Tisa Studio
97133 Gustavia
Saint Barthélemy


HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, to change that information, or to delete it under certain circumstances. To request to review, update, or delete your personal information, please visit www.tisa-studio.com/contact. We will respond to your request within 30 days.